Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What materials are used in Benchmade apparel?
We prioritize durability and comfort by using high-grade organic cotton, ethically sourced wool, and reinforced stitching to ensure every piece lives up to the Benchmade name.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the package.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer a warranty on your clothing?
Yes, we stand by our craftsmanship. Benchmade offers a limited lifetime warranty against manufacturing defects in materials and workmanship.
Can I change or cancel my order after it is placed?
Since we aim to ship orders as quickly as possible, changes or cancellations must be requested within 60 minutes of purchase via our customer support portal.